Tuesday, October 9, 2012

Can I send a fax with Ooma?

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Clipart courtesy Clipartheaven.com

YES!
Although Ooma is somewhat discouraging on their website, you can indeed send faxes (people still do that?) with the Ooma service.

Add the prefix *99 to the outgoing Fax number.  I also add a pause after the *99 for good measure.  Many times, the pause is simply a comma (check your fax machine documentation), so that you would use something like this: *99,18881234567 to send to 1-888-123-4567.

If you still have trouble, try disabling “Error Correction Mode” (ECM) on your fax machine and/or lower the baud (transmission) rate.  I did not have to do this with my Lexmark x8350 All-in-One.